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Refund Policy

Effective Date: May 28, 2025

Cancellation & Refund Policy

AOC Calculator cancellation and refund policy for AOC Pro, AOC Pro Max, AOC Ultra, the Live Webinar and Strategy Lab add-ons and courses: plans cannot be cancelled once activated, there is no auto-renewal, and failed payments are credited back in 4-5 working days.

On this page

In short

Can I cancel my plan after it is activated?
No. Once a plan is activated it cannot be cancelled. There is no auto-renewal either, so your plan simply expires at the end of the period you paid for.
What happens if my payment fails?
Any amount debited for a failed payment is automatically credited back to your account within 4-5 working days. If it does not arrive, please contact your bank for help.
Can I get a refund?
Payments are final and non-refundable, except genuine duplicate payments, service failures caused by system errors and unauthorised transactions. Approved refunds are processed within 7-14 business days.

Introduction

At AOC Calculator (Advanced Option Chain), we are committed to transparency and customer satisfaction. This comprehensive policy outlines our terms for cancellations and refunds for all our services, including AOC Pro, AOC Pro Max, AOC Ultra, the Live Webinar and Strategy Lab add-ons, and educational courses.

Cancellation Policy

  • No Auto-Renewal: We do not offer auto-renewal for any subscription plans. Your subscription will expire naturally at the end of the chosen period.
  • No Cancellation After Activation: Once a plan is activated, it cannot be cancelled, and no cancellation requests will be accepted for any service (AOC Pro, AOC Pro Max, AOC Ultra, the Live Webinar and Strategy Lab add-ons, or courses).
  • Subscription Expiry: If you choose not to renew, simply allow your subscription to expire. No further action is required from you.
  • Service Access: You will retain full access to all subscribed features until your subscription expires.

Refund Policy

  • No Refund Policy: All payments made for AOC services are final and non-refundable under any circumstances.
  • Technical Issues: In case of technical issues preventing service access, our support team will work to resolve the issue rather than provide refunds.
  • Service Quality: We encourage users to review service details, trial periods (where applicable), and ask questions before purchasing.
  • Payment Disputes: Any dispute about a plan you have purchased should be raised with our customer support team before contacting payment providers.

Failed Payments

  • Automatic Credit: If a payment fails, any amount debited from your account is automatically credited back to the same account within 4-5 working days.
  • Contact Your Bank: If the amount has not been credited after 4-5 working days, please contact your bank for help.

Limited Exceptions

  • Duplicate Payments: Refunds may be considered for genuine duplicate transactions made in error.
  • Technical Failures: If our service fails to deliver due to system errors beyond user control, we may consider compensation.
  • Fraudulent Transactions: Unauthorized transactions will be investigated and may qualify for refunds.
  • Processing Time: Any approved refunds will be processed within 7-14 business days.

Contact Support

For any questions regarding this policy or to report issues:

Email: [email protected]

Phone: 9953 AOC AOC (9953 262 262)

Support Hours: Every day, 9:00 AM - 9:00 PM IST

Policy Updates

  • Modification Rights: AOC reserves the right to modify this policy at any time without prior notice.
  • Notification: Updates will be posted on our website and app. Users are encouraged to review this policy periodically.
  • Effective Date: Policy changes take effect immediately upon publication.
  • Acknowledgment: Continued use of our services after policy updates constitutes acceptance of the revised terms.

© 2025 AOC Calculator. All rights reserved.

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Cancellation & Refund Policy.